Support Methods
Contact Info
The client area contains our FAQ, troubleshooting and downloads as well as the ability to contact the staff. This method is the only officially supported method. If you need help or have a question, use this method.

Support is available from fellow users on our online community. You can ask for help or just chat with fellow users. This is useful if you need help with something our support staff can't help you with. Do not go here for technical or billing issues.

Live support is available from fellow users and staff in our IRC channel (chat room). You can ask for help or just chat with fellow users. This method is best for quick questions or things the staff cannot help you with.